Our Satisfaction Guarantee

We’re proud to have helped crafters find the joy in their creations for over 100 years. Keeping with this tradition, we guarantee you must be satisfied.

Returns and Exchanges

If you are dissatisfied in any way with your purchase, you may feel free to return unused merchandise for a full refund or exchange within 60 days. Every order arrives with an itemized invoice and contains complete return instructions.  You may also mail to:

Herrschners Returns Department
2800 Hoover Road
Stevens Point, WI 54481

Please be sure to send your package via UPS or insured Parcel Post.

Rush Delivery

Rush delivery is available within the continental United States for $9.00. Your order will deliver in-stock merchandise within 3 business days of shipment. Please provide a street address. No P.O. boxes. We may have items due to size or availability that are not available for rush delivery. These will be noted in the product copy as well as in the checkout. Rush charge still applies to orders which qualify for free shipping.

Our apologies, but Rush Delivery is not available on promotional merchandise, such as items found in our emails and weekly sales.