European Needlework Village
We are currently experiencing order volume issues. We are working diligently to resolve these issues.
Please direct any questions or concerns via email to CustomerService@herrschners.com.
Thank you for your patience!
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To our valued customer:
- Due to supply issues with partners, some products may show as temporarily unavailable for purchase or on backorder.
- Phone orders may experience longer-than-usual hold times. Email inquiries will be responded to within 24 hours.
- Backorders are shipping as quickly as product arrives from our suppliers. UPS, USPS, and DHL are all experiencing delays in their times and we thank you for your patience.
Please refer to our FAQ with any additional questions.
If you have any further questions about our web site, product information or orders, or if you have comments, suggestions, recommendations you want to share, please contact us:
- Via email at CustomerService@Herrschners.com (we make every effort to reply to your inquiry within one business day).
- Via phone toll-free at 1-800-713-1239 Monday through Friday 7:30 AM to 5:00 PM CST.
- Via traditional mail at:
Herrschners
2800 Hoover Rd.
Stevens Point, WI 54481
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