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International Orders

Canada & International Orders

Please note the following on all orders shipping to addresses outside the United States:

  1. Canada customers: Herrschners does not collect taxes or duties for Canada, per Canadian Law. It is your responsibility to pay all tariffs, duties, taxes, and associated collection fees at time of delivery. If you would like to use the Goverment of Canada's Duty and Tax Estimate Calculator, you can find it here.
  2. At this time, we are unable to fulfill order to Australia or New Zealand due to carrier changes.
  3. International customers: It is your responsibility to pay all tariffs, duties, taxes, and associated collection fees at time of delivery.  As of July 1st, 2018, a 10% United States Surtax will be charged on goods manufactured in the U.S. and shipped into Canada. This surtax will need to be paid by the customer to the delivery agent before receiving their goods. We apologize for the inconvenience.
  4. Disney products are not able to be ordered outside Canada or the U.S.
  5. DMC® floss and products are not available to be ordered outside Canada or the U.S.
  6. All orders are subject to merchandise availability. No items will be back ordered.
        Pre-order items not available outside the United States.
  7. We are only able to ship to the countries you find listed (during checkout).
  8. International delivery typically takes 14-21 business days, however some countries/locations may take 4-6 weeks for delivery. You will receive an email when your order ships.
  9. Free Shipping and Shipping promotions are only valid for the Continental US and cannot be redeemed for International Orders.